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Customer service should not be a department, customer service is everyone's job.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Customers
Service
Everyone
Jobs
Customer
Department

More quotes by Ken Blanchard

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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
Ken Blanchard
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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Vision is knowing who you are, where you're going, and what will guide your journey.
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Purpose has to do with one's calling - deciding what business you are in as a person.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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It never hurts to toot your own horn once in a while.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Ken Blanchard
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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Leadership is not something you do to people. It's something you do with people.
Ken Blanchard
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Empowerment is all about letting go so that others can get going.
Ken Blanchard
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Life is special when you reach out beyond yourself to be a true servant leader for others.
Ken Blanchard
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
Ken Blanchard
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Anything worth doing does not have to be done perfectly - at first.
Ken Blanchard
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
Ken Blanchard
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Positive thinkers get positive results because they are not afraid of problems.
Ken Blanchard
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
Ken Blanchard
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Take what you do seriously, but yourself lightly
Ken Blanchard
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
Ken Blanchard
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
Ken Blanchard
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What we give our attention to, grows.
Ken Blanchard