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Leadership is not something you do to people. It's something you do with people.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Leadership
Something
People
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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When you stop learning you stop growing.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Before something can become a habit it must first be practiced as a discipline.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Successful organizations have one common central focus: Customers.
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The cure for too much to do is solitude and silence.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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Customer service should not be a department, customer service is everyone's job.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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All good performance starts with clear goals.
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Things not worth doing are not worth doing well.
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Help People Reach Their Full Potential Catch Them Doing Something Right
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Real communication happens when people feel safe.
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People with humility don't think less of themselves, they just think of themselves less.
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