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What we give our attention to, grows.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Grows
Attention
Give
Giving

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The best minute you spend is the one you invest in people
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Anything worth doing does not have to be done perfectly - at first.
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Leadership is not something you do to people. It's something you do with people.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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Empowerment is all about letting go so that others can get going.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Present thinking people kill the future.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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When you stop learning you stop growing.
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Before something can become a habit it must first be practiced as a discipline.
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When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
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Vision is knowing who you are, where you're going, and what will guide your journey.
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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In fact, .. Jesus is mentioned 75 times in the Koran.
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Successful organizations have one common central focus: Customers.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Customer service should not be a department, customer service is everyone's job.
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