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Before something can become a habit it must first be practiced as a discipline.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
First
Must
Practiced
Something
Inspiring
Discipline
Habit
Leadership
Become
Firsts
More quotes by Ken Blanchard
Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Successful organizations have one common central focus: Customers.
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When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
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How many of you would put in front of your house a sign that says gun-free zone?
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Humility does not mean you think less of yourself. It means you think of yourself less.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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Customer service should not be a department, customer service is everyone's job.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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Leadership is not something you do to people. It's something you do with people.
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Catch someone doing something right.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
Ken Blanchard
Your game is only as good as your practice.
Ken Blanchard
If you want to know why your people are not performing well, step up to the mirror and take a peek.
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The best minute you spend is the one you invest in people
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
Ken Blanchard
People with humility don't think less of themselves, they just think of themselves less.
Ken Blanchard
Life is special when you reach out beyond yourself to be a true servant leader for others.
Ken Blanchard