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As a manager the important thing is not what happens when you are there, but what happens when you are not there
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Happens
Important
Thing
Manager
Managers
Economics
Management
Business
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Customer service should not be a department, customer service is everyone's job.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Present thinking people kill the future.
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Real communication happens when people feel safe.
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I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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When you stop learning you stop growing.
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Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Help People Reach Their Full Potential Catch Them Doing Something Right
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Good thoughts not delivered mean squat.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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People with humility don't think less of themselves, they just think of themselves less.
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It never hurts to toot your own horn once in a while.
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
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Successful organizations have one common central focus: Customers.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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All leaders are permanent learners.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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