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If you want to know why your people are not performing well, step up to the mirror and take a peek.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Mirrors
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Smart
Steps
Wells
Well
Peek
Take
Mirror
People
Performing
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Business is like tennis. Those who serve well win.
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In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.
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Positive thinkers get positive results because they are not afraid of problems.
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The best minute you spend is the one you invest in people
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I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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Catch someone doing something right.
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People with humility don't think less of themselves, they just think of themselves less.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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All good performance starts with clear goals.
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The only job security you have today os your commitment to continuous personal improvement.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Anything worth doing does not have to be done perfectly - at first.
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If you don't toot your own horn, someone else will use it as a spittoon.
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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Things not worth doing are not worth doing well.
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Customer service should not be a department, customer service is everyone's job.
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