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Humility does not mean you think less of yourself. It means you think of yourself less.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Inspirational
Doe
Empowerment
Mean
Integrity
Think
Humility
Thinking
Courage
Wisdom
Less
Means
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Business is like tennis. Those who serve well win.
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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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The only job security you have today os your commitment to continuous personal improvement.
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I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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Customer service should not be a department, customer service is everyone's job.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Purpose has to do with one's calling - deciding what business you are in as a person.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Present thinking people kill the future.
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