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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Two
Wanted
Mouths
Would
Humility
Ears
Listen
Talk
Rather
Given
More quotes by Ken Blanchard
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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If you don't toot your own horn, someone else will use it as a spittoon.
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All good performance starts with clear goals.
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Customer service should not be a department, customer service is everyone's job.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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When you stop learning you stop growing.
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Leadership is not something you do to people. It's something you do with people.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Business is like tennis. Those who serve well win.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Catch someone doing something right.
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Positive thinkers get positive results because they are not afraid of problems.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Before something can become a habit it must first be practiced as a discipline.
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Real communication happens when people feel safe.
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