Quote

If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Wanted
Mouths
Would
Humility
Ears
Listen
Talk
Rather
Given
Two

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Purpose has to do with one's calling - deciding what business you are in as a person.
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The best minute you spend is the one you invest in people
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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Before something can become a habit it must first be practiced as a discipline.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Empowerment is all about letting go so that others can get going.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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The only job security you have today os your commitment to continuous personal improvement.
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