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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Rather
Given
Two
Wanted
Mouths
Would
Humility
Ears
Listen
Talk
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All good performance starts with clear goals.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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People with humility don't think less of themselves, they just think of themselves less.
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You have the power to help people become winners.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Successful organizations have one common central focus: Customers.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Leadership is not something you do to people. It's something you do with people.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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Present thinking people kill the future.
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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The cure for too much to do is solitude and silence.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Positive thinkers get positive results because they are not afraid of problems.
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Customer service should not be a department, customer service is everyone's job.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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