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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Minutes
Goal
Look
Matches
Looks
Performance
Take
Minute
Goals
Performances
Behavior

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The only job security you have today os your commitment to continuous personal improvement.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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You have the power to help people become winners.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.
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Everyday do something in relation to everything that's important to you.
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
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Before something can become a habit it must first be practiced as a discipline.
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Customer service should not be a department, customer service is everyone's job.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Vision is knowing who you are, where you're going, and what will guide your journey.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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All good performance starts with clear goals.
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In fact, .. Jesus is mentioned 75 times in the Koran.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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