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It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

Keith Rabois

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Keith Rabois
Age: 55
Born: 1969
Born: March 17
Businessperson
Executive Management
Investor
Edison Township
Person
Better
Going
Metric
Work
Metrics
Make
Necessarily
Things
Business
Never
Used
Persons

More quotes by Keith Rabois

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The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
Keith Rabois
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What you actually want to do with every single employee, every single day is expand the scope of their responsibilities until it breaks.
Keith Rabois
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Delegate completely. Let people make mistakes and learn.
Keith Rabois
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The people that work with you should generally come up with their own initiatives.
Keith Rabois
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Basically this is what you want - a high performance machine that idiots can run.
Keith Rabois
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Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.
Keith Rabois
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I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.
Keith Rabois
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If the Martians took over eBay it would take 6 months for the world to notice.
Keith Rabois
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Usually when you hire more engineers, you actually don't get that much more done, you actually sometimes get less done.
Keith Rabois
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You are not going to do most of the work. You shouldn't be doing most of the work... and the way you get out of doing most of the work, is you delegate.
Keith Rabois
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It's actually a good thing if you do reference checks on somebody and half the people you call say they are a micromanager and the other half say they actually give me a lot of responsibility. That's a feature not a bug.
Keith Rabois
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Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.
Keith Rabois
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Force yourself to simplify every initiative, every product, every marketing, everything you do.
Keith Rabois
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If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.
Keith Rabois
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You should have a 1-on-1 roughly every 2 weeks.
Keith Rabois
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At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.
Keith Rabois
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Don't accept the excuse of complexity. A lot of people will tell you, this is too challenging, this is too complicated, yeah well I know other people simplify but that's not for me, this is a complicated business. They're wrong. You can change the world in 140 characters.
Keith Rabois
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The agenda should be crafted by the employee who reports to the manager not the manager.
Keith Rabois
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When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.
Keith Rabois
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Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.
Keith Rabois