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It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

Keith Rabois

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Keith Rabois
Age: 55
Born: 1969
Born: March 17
Businessperson
Executive Management
Investor
Edison Township
Things
Business
Never
Used
Persons
Person
Better
Going
Metric
Work
Metrics
Make
Necessarily

More quotes by Keith Rabois

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Your goal over time is to use less red ink every day.
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The next thing you do is allocate resources.
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Delegate completely. Let people make mistakes and learn.
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You should have a 1-on-1 roughly every 2 weeks.
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If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.
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Most people, most great people even are ammunition. But what you need in your company are barrels. You can only shoot through the number of unique barrels you have, so that's how the velocity of your company improves... is by adding barrels, and then you stock them with ammunition and then you can do a lot.
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If the Martians took over eBay it would take 6 months for the world to notice.
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You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.
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So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.
Keith Rabois
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Possibly the most important thing you do is actually edit the team.
Keith Rabois
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As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting.
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At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.
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Building a company is basically taking all the irrational people you know... Putting them in one building and then living with them 12 hrs a day at least.
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Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.
Keith Rabois
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The job of an editor is to ensure a consistent voice.
Keith Rabois
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It's actually a good thing if you do reference checks on somebody and half the people you call say they are a micromanager and the other half say they actually give me a lot of responsibility. That's a feature not a bug.
Keith Rabois
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The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
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Force yourself to simplify every initiative, every product, every marketing, everything you do.
Keith Rabois
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It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.
Keith Rabois
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The agenda should be crafted by the employee who reports to the manager not the manager.
Keith Rabois