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Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.
Keith Rabois
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Keith Rabois
Age: 55
Born: 1969
Born: March 17
Businessperson
Executive Management
Investor
Edison Township
People
Adhere
Transparency
Push
Everybody
Talk
Goal
Actually
Ascribes
Comes
Shove
More quotes by Keith Rabois
Where there are low consequences and you have very low confidence in your own opinion, you should absolutely delegate.
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The agenda should be crafted by the employee who reports to the manager not the manager.
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You are not going to do most of the work. You shouldn't be doing most of the work... and the way you get out of doing most of the work, is you delegate.
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When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.
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Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.
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Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.
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The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
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It's actually a good thing if you do reference checks on somebody and half the people you call say they are a micromanager and the other half say they actually give me a lot of responsibility. That's a feature not a bug.
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You want to start with the objective of everything should feel exactly the same.
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Your goal over time is to use less red ink every day.
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It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.
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Possibly the most important thing you do is actually edit the team.
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The job of an editor is to ensure a consistent voice.
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Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.
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You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.
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If the Martians took over eBay it would take 6 months for the world to notice.
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As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting.
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I'd actually argue forging a company is far more harder than forging a product
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Building a company is basically taking all the irrational people you know... Putting them in one building and then living with them 12 hrs a day at least.
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At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.
Keith Rabois