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At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.
Keith Rabois
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Keith Rabois
Age: 55
Born: 1969
Born: March 17
Businessperson
Executive Management
Investor
Edison Township
Problem
Firsts
Everything
Fundamentally
First
Mess
Feel
Gonna
Feels
Everyday
Really
Company
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Start
More quotes by Keith Rabois
Possibly the most important thing you do is actually edit the team.
Keith Rabois
Don't accept the excuse of complexity. A lot of people will tell you, this is too challenging, this is too complicated, yeah well I know other people simplify but that's not for me, this is a complicated business. They're wrong. You can change the world in 140 characters.
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You are not going to do most of the work. You shouldn't be doing most of the work... and the way you get out of doing most of the work, is you delegate.
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The next thing you do is allocate resources.
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I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.
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Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.
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It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.
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The real thing you do is you ask a lot of questions.
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Your goal over time is to use less red ink every day.
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You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.
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The job of an editor is to ensure a consistent voice.
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If the Martians took over eBay it would take 6 months for the world to notice.
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You should have a 1-on-1 roughly every 2 weeks.
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You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.
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The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
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Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.
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It's actually a good thing if you do reference checks on somebody and half the people you call say they are a micromanager and the other half say they actually give me a lot of responsibility. That's a feature not a bug.
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Where there are low consequences and you have very low confidence in your own opinion, you should absolutely delegate.
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I'd actually argue forging a company is far more harder than forging a product
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Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.
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