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Building a company is basically taking all the irrational people you know... Putting them in one building and then living with them 12 hrs a day at least.
Keith Rabois
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Original
TAGS & TOPICS
Keith Rabois
Age: 55
Born: 1969
Born: March 17
Businessperson
Executive Management
Investor
Edison Township
Living
People
Irrational
Basically
Putting
Taking
Building
Least
Company
More quotes by Keith Rabois
The real thing you do is you ask a lot of questions.
Keith Rabois
The agenda should be crafted by the employee who reports to the manager not the manager.
Keith Rabois
At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.
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Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.
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It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.
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When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.
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You are not going to do most of the work. You shouldn't be doing most of the work... and the way you get out of doing most of the work, is you delegate.
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The next thing you do is allocate resources.
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You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.
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Force yourself to simplify every initiative, every product, every marketing, everything you do.
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Delegate completely. Let people make mistakes and learn.
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As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting.
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If the Martians took over eBay it would take 6 months for the world to notice.
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The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
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I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.
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Where there are low consequences and you have very low confidence in your own opinion, you should absolutely delegate.
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Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.
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You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.
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Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.
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Your goal over time is to use less red ink every day.
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