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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Force
Power
Never
Reinforce
Magnitude
Underestimate
Status
Forces
More quotes by John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Never underestimate the power of a good story.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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We learn best - and change - from hearing stories that strike a chord within us.
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Most people don't lead their own lives - they accept their lives
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Motivation is not a thinking word it's a feeling word.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leadership is about coping with change
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter