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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Power
Never
Reinforce
Magnitude
Underestimate
Status
Forces
Force
More quotes by John P. Kotter
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Leadership is about coping with change
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Most people don't lead their own lives - they accept their lives
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Leadership is different from management, but not for the reasons most people think.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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The heart of change is in the emotions.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Motivation is not a thinking word it's a feeling word.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
