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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Changes
Periods
Succeed
Truly
Culture
Operating
Way
Minimum
Time
Shown
Period

More quotes by John P. Kotter

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We learn best - and change - from hearing stories that strike a chord within us.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
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Leadership is different from management, but not for the reasons most people think.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
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Complacency is almost always the product of success or perceived success
John P. Kotter
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
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Leadership is about coping with change
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Most people don't lead their own lives - they accept their lives
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The heart of change is in the emotions.
John P. Kotter
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
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Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
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We see, we feel, we change.
John P. Kotter
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter