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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Culture
Operating
Way
Minimum
Time
Shown
Period
Changes
Periods
Succeed
Truly
More quotes by John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Tradition is a very powerful force.
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Never underestimate the power of a good story.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Leadership is different from management, but not for the reasons most people think.
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Leaders establish the vision for the future and set the strategy for getting there.
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We learn best - and change - from hearing stories that strike a chord within us.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Most people don't lead their own lives - they accept their lives
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Complacency is almost always the product of success or perceived success
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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We see, we feel, we change.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Motivation is not a thinking word it's a feeling word.
John P. Kotter
