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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Way
Minimum
Time
Shown
Period
Changes
Periods
Succeed
Truly
Culture
Operating
More quotes by John P. Kotter
Leadership is about coping with change
John P. Kotter
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Leadership is different from management, but not for the reasons most people think.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Leadership produces change. That is its primary function
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Motivation is not a thinking word it's a feeling word.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Leaders establish the vision for the future and set the strategy for getting there.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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The heart of change is in the emotions.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter