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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Time
Shown
Period
Changes
Periods
Succeed
Truly
Culture
Operating
Way
Minimum
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Complacency is almost always the product of success or perceived success
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Tradition is a very powerful force.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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The heart of change is in the emotions.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Never underestimate the power of a good story.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Leaders establish the vision for the future and set the strategy for getting there.
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