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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Take
Experiment
Different
Experiments
Going
Risk
Make
Bigs
Culture
Change
Littles
Gimmicks
Little
Radically
More quotes by John P. Kotter
The heart of change is in the emotions.
John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Most people don't lead their own lives - they accept their lives
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Complacency is almost always the product of success or perceived success
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Motivation is not a thinking word it's a feeling word.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Leadership is different from management, but not for the reasons most people think.
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We learn best - and change - from hearing stories that strike a chord within us.
John P. Kotter
