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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Take
Experiment
Different
Experiments
Going
Risk
Make
Bigs
Culture
Change
Littles
Gimmicks
Little
Radically
More quotes by John P. Kotter
Complacency is almost always the product of success or perceived success
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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The heart of change is in the emotions.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Most people don't lead their own lives - they accept their lives
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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In the final analysis, change sticks when it becomes the way we do things around here.
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We see, we feel, we change.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Leadership is different from management, but not for the reasons most people think.
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Leadership produces change. That is its primary function
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Tradition is a very powerful force.
John P. Kotter
Leaders establish the vision for the future and set the strategy for getting there.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
