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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Make
Bigs
Culture
Change
Littles
Gimmicks
Little
Radically
Take
Experiment
Different
Experiments
Going
Risk
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Leadership produces change. That is its primary function
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In the final analysis, change sticks when it becomes the way we do things around here.
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We learn best - and change - from hearing stories that strike a chord within us.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Never underestimate the power of a good story.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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We see, we feel, we change.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Leadership is different from management, but not for the reasons most people think.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Leadership is about coping with change
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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