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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Little
Radically
Take
Experiment
Different
Experiments
Going
Risk
Make
Bigs
Culture
Change
Littles
Gimmicks
More quotes by John P. Kotter
People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
Anyone in a large organization who thinks major change is impossible should probably get out.
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Leadership is about coping with change
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Leadership is different from management, but not for the reasons most people think.
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The heart of change is in the emotions.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
Never underestimate the power of a good story.
John P. Kotter
Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
Tradition is a very powerful force.
John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
Leadership produces change. That is its primary function
John P. Kotter
Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
Most people don't lead their own lives - they accept their lives
John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter