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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Different
Experiments
Going
Risk
Make
Bigs
Culture
Change
Littles
Gimmicks
Little
Radically
Take
Experiment
More quotes by John P. Kotter
In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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We see, we feel, we change.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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Leadership is different from management, but not for the reasons most people think.
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Leadership produces change. That is its primary function
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We learn best - and change - from hearing stories that strike a chord within us.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Most people don't lead their own lives - they accept their lives
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Never underestimate the power of a good story.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Leadership is about coping with change
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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