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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Make
Bigs
Culture
Change
Littles
Gimmicks
Little
Radically
Take
Experiment
Different
Experiments
Going
Risk
More quotes by John P. Kotter
A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Leadership produces change. That is its primary function
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Tradition is a very powerful force.
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Most people don't lead their own lives - they accept their lives
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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The heart of change is in the emotions.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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We see, we feel, we change.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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Motivation is not a thinking word it's a feeling word.
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Complacency is almost always the product of success or perceived success
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Leaders establish the vision for the future and set the strategy for getting there.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
