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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Stories
Slides
Littles
Brains
Ideas
Tales
Little
Abstract
Neurologists
Much
Remembered
Crammed
Drama
Analytics
Longer
Programmed
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Slide
More quotes by John P. Kotter
Leaders establish the vision for the future and set the strategy for getting there.
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Leadership is different from management, but not for the reasons most people think.
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Complacency is almost always the product of success or perceived success
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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We see, we feel, we change.
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Leadership is about coping with change
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Most people don't lead their own lives - they accept their lives
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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The heart of change is in the emotions.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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