Quote

We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.

John P. Kotter

Change background

T
T
T

Change font

TAGS & TOPICS

John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Humans
Tools
Remarkably
Must
Organization
Resilient
Mean
Creating
Techniques
Something
Help
Framework
Always
Means
Organizations
People
Helping
Fundamental
Nature
Fundamentals
Human
Technique

More quotes by John P. Kotter

Image
Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
Image
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
Image
We learn best - and change - from hearing stories that strike a chord within us.
John P. Kotter
Image
Most people don't lead their own lives - they accept their lives
John P. Kotter
Image
Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
Image
Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
Image
Leadership produces change. That is its primary function
John P. Kotter
Image
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
Image
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
John P. Kotter
Image
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
Image
Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
Image
We see, we feel, we change.
John P. Kotter
Image
Never underestimate the power of a good story.
John P. Kotter
Image
Complacency is almost always the product of success or perceived success
John P. Kotter
Image
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
Image
A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
John P. Kotter
Image
If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
Image
In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
Image
Leadership is different from management, but not for the reasons most people think.
John P. Kotter
Image
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter