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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
People
Helping
Fundamental
Nature
Fundamentals
Human
Technique
Humans
Tools
Remarkably
Must
Organization
Resilient
Mean
Creating
Techniques
Something
Help
Framework
Always
Means
Organizations
More quotes by John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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The heart of change is in the emotions.
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Never underestimate the power of a good story.
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Tradition is a very powerful force.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
Anyone in a large organization who thinks major change is impossible should probably get out.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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In the final analysis, change sticks when it becomes the way we do things around here.
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We see, we feel, we change.
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Leadership is different from management, but not for the reasons most people think.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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Most people don't lead their own lives - they accept their lives
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Leaders establish the vision for the future and set the strategy for getting there.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
