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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Humans
Tools
Remarkably
Must
Organization
Resilient
Mean
Creating
Techniques
Something
Help
Framework
Always
Means
Organizations
People
Helping
Fundamental
Nature
Fundamentals
Human
Technique
More quotes by John P. Kotter
If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Motivation is not a thinking word it's a feeling word.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Leaders establish the vision for the future and set the strategy for getting there.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Complacency is almost always the product of success or perceived success
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The heart of change is in the emotions.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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We see, we feel, we change.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Most people don't lead their own lives - they accept their lives
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leadership is different from management, but not for the reasons most people think.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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