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Complacency is almost always the product of success or perceived success
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Always
Complacency
Perceived
Product
Products
Almost
Success
More quotes by John P. Kotter
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Leadership produces change. That is its primary function
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Leadership is about coping with change
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leaders establish the vision for the future and set the strategy for getting there.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Never underestimate the power of a good story.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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The heart of change is in the emotions.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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We learn best - and change - from hearing stories that strike a chord within us.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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We see, we feel, we change.
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Most people don't lead their own lives - they accept their lives
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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