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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Feelings
Truth
Shifts
Change
Influences
Thinking
Shown
People
Analysis
Influence
Less
Given
More quotes by John P. Kotter
Leadership is different from management, but not for the reasons most people think.
John P. Kotter
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
John P. Kotter
In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
We see, we feel, we change.
John P. Kotter
Complacency is almost always the product of success or perceived success
John P. Kotter
Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
Motivation is not a thinking word it's a feeling word.
John P. Kotter
Tradition is a very powerful force.
John P. Kotter
Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter
Leadership is about coping with change
John P. Kotter
Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
John P. Kotter
