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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Truth
Shifts
Change
Influences
Thinking
Shown
People
Analysis
Influence
Less
Given
Feelings
More quotes by John P. Kotter
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
Motivation is not a thinking word it's a feeling word.
John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
We learn best - and change - from hearing stories that strike a chord within us.
John P. Kotter
Never underestimate the magnitude of the power of the forces that reinforce the status quo.
John P. Kotter
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
John P. Kotter
We see, we feel, we change.
John P. Kotter
Tradition is a very powerful force.
John P. Kotter
In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
Leadership is different from management, but not for the reasons most people think.
John P. Kotter
Complacency is almost always the product of success or perceived success
John P. Kotter
Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter