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Tradition is a very powerful force.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Tradition
Powerful
Force

More quotes by John P. Kotter

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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Leaders establish the vision for the future and set the strategy for getting there.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Leadership produces change. That is its primary function
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Never underestimate the power of a good story.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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Leadership is about coping with change
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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The heart of change is in the emotions.
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Leadership is different from management, but not for the reasons most people think.
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Complacency is almost always the product of success or perceived success
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter