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Tradition is a very powerful force.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Force
Tradition
Powerful

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Anyone in a large organization who thinks major change is impossible should probably get out.
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Leadership is about coping with change
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Motivation is not a thinking word it's a feeling word.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Leaders establish the vision for the future and set the strategy for getting there.
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In the final analysis, change sticks when it becomes the way we do things around here.
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We learn best - and change - from hearing stories that strike a chord within us.
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Leadership produces change. That is its primary function
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Complacency is almost always the product of success or perceived success
John P. Kotter