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Tradition is a very powerful force.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Tradition
Powerful
Force

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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Motivation is not a thinking word it's a feeling word.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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We see, we feel, we change.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Complacency is almost always the product of success or perceived success
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leaders establish the vision for the future and set the strategy for getting there.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Leadership produces change. That is its primary function
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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Leadership is about coping with change
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Never underestimate the power of a good story.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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