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Tradition is a very powerful force.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Tradition
Powerful
Force
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Most people don't lead their own lives - they accept their lives
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Never underestimate the power of a good story.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leadership is about coping with change
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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Leadership produces change. That is its primary function
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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We see, we feel, we change.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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We learn best - and change - from hearing stories that strike a chord within us.
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The heart of change is in the emotions.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Complacency is almost always the product of success or perceived success
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