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In the final analysis, change sticks when it becomes the way we do things around here.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Change
Way
Things
Final
Finals
Analysis
Sticks
Becomes
Around

More quotes by John P. Kotter

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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Leaders establish the vision for the future and set the strategy for getting there.
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The heart of change is in the emotions.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Leadership is about coping with change
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Most people don't lead their own lives - they accept their lives
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Complacency is almost always the product of success or perceived success
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We learn best - and change - from hearing stories that strike a chord within us.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Motivation is not a thinking word it's a feeling word.
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Leadership is different from management, but not for the reasons most people think.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Leadership produces change. That is its primary function
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter