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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Analysis
Sticks
Becomes
Around
Change
Way
Things
Final
Finals
More quotes by John P. Kotter
Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
The heart of change is in the emotions.
John P. Kotter
In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter
Never underestimate the power of a good story.
John P. Kotter
Leadership is different from management, but not for the reasons most people think.
John P. Kotter
We see, we feel, we change.
John P. Kotter
Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
