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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Analysis
Sticks
Becomes
Around
Change
Way
Things
Final
Finals
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The heart of change is in the emotions.
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Leadership is about coping with change
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Complacency is almost always the product of success or perceived success
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Motivation is not a thinking word it's a feeling word.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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We learn best - and change - from hearing stories that strike a chord within us.
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Leadership is different from management, but not for the reasons most people think.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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We see, we feel, we change.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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Never underestimate the power of a good story.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
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