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In the final analysis, change sticks when it becomes the way we do things around here.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Finals
Analysis
Sticks
Becomes
Around
Change
Way
Things
Final

More quotes by John P. Kotter

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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Complacency is almost always the product of success or perceived success
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We learn best - and change - from hearing stories that strike a chord within us.
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Leadership is different from management, but not for the reasons most people think.
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The heart of change is in the emotions.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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Most people don't lead their own lives - they accept their lives
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Motivation is not a thinking word it's a feeling word.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
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We see, we feel, we change.
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter