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Never underestimate the power of a good story.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Never
Underestimate
Liars
Story
Stories
Power
Good

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Most people don't lead their own lives - they accept their lives
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Complacency is almost always the product of success or perceived success
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Leadership produces change. That is its primary function
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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We see, we feel, we change.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Motivation is not a thinking word it's a feeling word.
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In the final analysis, change sticks when it becomes the way we do things around here.
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Tradition is a very powerful force.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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Leadership is different from management, but not for the reasons most people think.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter