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The heart of change is in the emotions.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Emotions
Emotion
Change
Heart

More quotes by John P. Kotter

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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
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Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
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We learn best - and change - from hearing stories that strike a chord within us.
John P. Kotter
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Tradition is a very powerful force.
John P. Kotter
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
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Never underestimate the power of a good story.
John P. Kotter
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
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Complacency is almost always the product of success or perceived success
John P. Kotter
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
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We see, we feel, we change.
John P. Kotter
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Most people don't lead their own lives - they accept their lives
John P. Kotter