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The heart of change is in the emotions.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Change
Heart
Emotions
Emotion

More quotes by John P. Kotter

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We see, we feel, we change.
John P. Kotter
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
John P. Kotter
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
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Most people don't lead their own lives - they accept their lives
John P. Kotter
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Leadership is about coping with change
John P. Kotter
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
John P. Kotter
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Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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Never underestimate the power of a good story.
John P. Kotter
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
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Complacency is almost always the product of success or perceived success
John P. Kotter
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Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
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Leadership is different from management, but not for the reasons most people think.
John P. Kotter
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In the final analysis, change sticks when it becomes the way we do things around here.
John P. Kotter
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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter