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The heart of change is in the emotions.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Change
Heart
Emotions
Emotion

More quotes by John P. Kotter

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Leadership is different from management, but not for the reasons most people think.
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Tradition is a very powerful force.
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Never underestimate the power of a good story.
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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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Leaders establish the vision for the future and set the strategy for getting there.
John P. Kotter
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
John P. Kotter
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Motivation is not a thinking word it's a feeling word.
John P. Kotter
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Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
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Leadership is about coping with change
John P. Kotter
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John P. Kotter
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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We see, we feel, we change.
John P. Kotter
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Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.
John P. Kotter
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter