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The heart of change is in the emotions.

John P. Kotter

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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Change
Heart
Emotions
Emotion

More quotes by John P. Kotter

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People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.
John P. Kotter
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Motivation is not a thinking word it's a feeling word.
John P. Kotter
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
John P. Kotter
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Most people don't lead their own lives - they accept their lives
John P. Kotter
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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
John P. Kotter
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Never underestimate the power of a good story.
John P. Kotter
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Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
John P. Kotter
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Leadership produces change. That is its primary function
John P. Kotter
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
John P. Kotter
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
John P. Kotter
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
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Anyone in a large organization who thinks major change is impossible should probably get out.
John P. Kotter
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We learn best - and change - from hearing stories that strike a chord within us.
John P. Kotter
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
John P. Kotter
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
John P. Kotter
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Tradition is a very powerful force.
John P. Kotter
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
John P. Kotter
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
John P. Kotter