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Without credible communication, and a lot of it, the hearts and minds of others are never captured.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Communication
Minds
Listening
Others
Without
Heart
Credible
Mind
Captured
Never
Hearts
More quotes by John P. Kotter
Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Leadership is different from management, but not for the reasons most people think.
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Motivation is not a thinking word it's a feeling word.
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Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.
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Anyone in a large organization who thinks major change is impossible should probably get out.
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Never underestimate the power of a good story.
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Most people don't lead their own lives - they accept their lives
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We are always creating new tools and techniques to help people, but the fundamental framework is remarkably resilient, which means it must have something to do with the nature of organizations or human nature.
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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Leadership is about coping with change
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The heart of change is in the emotions.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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We learn best - and change - from hearing stories that strike a chord within us.
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Tradition is a very powerful force.
John P. Kotter
We see, we feel, we change.
John P. Kotter
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
John P. Kotter
