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Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.
John P. Kotter
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John P. Kotter
Age: 77
Born: 1947
Born: February 25
Economist
Educator
University Teacher
San Diego
California
John Paul Kotter
Hard
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Difficulty
Mean
Away
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Reality
Leadership
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Difficulties
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Sharing
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Never underestimate the magnitude of the power of the forces that reinforce the status quo.
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Tradition is a very powerful force.
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A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.
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Leadership produces change. That is its primary function
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In an ever changing world, you never learn it all, even if you keep growing into your 90s.
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Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect.
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One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.
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In the final analysis, change sticks when it becomes the way we do things around here.
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No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
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If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.
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A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
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The heart of change is in the emotions.
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Leaders establish the vision for the future and set the strategy for getting there.
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Leadership is different from management, but not for the reasons most people think.
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Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
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Motivation is not a thinking word it's a feeling word.
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Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
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Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
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