Fun is only real and sustainable if it feeds off the team's purpose and performance aspirations.

A demanding performance challenge tends to create a team.

Real teams don't emerge unless individuals on them take risks involving conflict, trust, interdependence and hard work.

Teamwork represents a set of values that encourage behaviors such as listening and constructively responding to points of view expressed by others, giving others the benefit of the doubt, providing support to those who need it, and recognizing the interests and achievements of others.

The same dynamics that promote performance also support learning and behavioral change.

Overcoming barriers to performance is how groups become teams.

Create delusion. Establish doubt. Feed paranoia.

Psychoanalysis teaches one thing, he thought: Nothing ever happens in a vacuum. A single bad act can have all sorts of repercussions.