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The manager's job - the impresario's job - is to preside over the company's efforts to jam so the business runs really well.
John Kao
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John Kao
Age: 74
Born: 1950
Born: January 1
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Managers
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Impresario
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Preside
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More quotes by John Kao
Companies have to take risks to get new knowledge, in a manner similar to how jazz musicians take risks when they go after a new approach to a tune or a performance.
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The mark of the developed intellect is that it could accommodate two contradictory ideas at the same time.
John Kao
All of these creative ideas and decisions about new ways to reach the consumer can be tracked with regard to how well they are working, whether and how they are building awareness for the product, how well they motivate the consumption of the product, and so on.
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The larger the price tag, the more you have to adopt what I call the postmodern management approach. What I mean by that is that you have to use everything when you make a decision.
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The impresario's job is to pick the right people who can pick the right people. He picks the people who can pick artists and relate to them. People who know what the market craves.
John Kao
Managing the creative process means selecting the best people and then letting them do their work. That means nurturing. It also means, from time to time, creating drama - even uncertainty - so that the creative environment has an edge to it, a charge, and does not run out of steam.
John Kao
A pioneering and invaluable work about what it really takes to build innovation capability in society.
John Kao
In the end it is the musician who actually plays the notes. The impresario - or the project leader - is only there to make sure that happens. That is a very different type of management mind-set.
John Kao
Jamming - which follows rules but not individual notes - gives you a different result each time, depending upon the players and the conditions in which they find themselves. It is adaptable to changing conditions.
John Kao
The creative process is different from the traditional production and work-flow process. It is not so linear.
John Kao
Jazz musicians can be great teachers of business. Their creativity is not dependent on their mood, it does not have to be coaxed out of them, it has nothing to do with the phases of the moon or even how they feel that day. They go on stage and start playing. Being creative is their job.
John Kao
Creativity is not like the weather: You can do something about it. And you can measure it well enough to determine its effect on sales and profits.
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People must get respect for their new ideas.
John Kao
The traditional managerial mind-set is an analytical mind-set. It is about creating accountability and defining responsibilities.
John Kao
Instead of command and control, managing the creative process is about facilitating and permitting.
John Kao
If you come up with a new product, you can very easily track its contribution to the bottom line. But often the challenge can be both large and subtle.
John Kao
You need judgment, you need to utilize conventional resource-allocation analysis, you have to work backward from estimations of the market to the current investments and you have to do some benchmarking of your product and its potential against your competition.
John Kao
Obviously businesses do not operate like an artists' commune. Business involves deploying finite resources to achieve goals in a competitive environment to make money. That is something creative people understand.
John Kao
Communication is the essential medium of a creative culture: the communal sea in which we all swim. A company that can't communicate is like a jazz band without instruments: Music just isn't going to happen.
John Kao
The imagination is like a muscle: it strengthens through use.
John Kao