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Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.

John Kador

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John Kador
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An apology informed is good an apology performed is better.
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We rarely wrestle with apology and lose.
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Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.
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Apology may be scorned, but it retains its inherent value.
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Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.
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We value apology in the abstract, but turn our backs on it in practice.
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I would like to apologize may sound like an apology, but it is no more an actual apology than saying I would like to lose weight makes you suddenly slimmer.
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Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.
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No apology is equal to the task set before it.
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Apology may start as a feeling, a desire to make matters right, but it requires a commitment to move that desire into practice, to actually take on the great courageous task of showing compassion to others.
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You can't talk your way out of a situation you acted you way into.
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Apology is not for the faint of heart, but then, neither is life.
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One of the most useful tasks of apology is to bring home to us how keenly, honestly, and painfully past generations pursued aims that now seem to us wrong and disgraceful. It behooves us to consider if future geenrations will similarly regard the aims we most defend today.
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