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Theres simply anger over the accountability that Yelp brings and also this feeling of powerlessness because so much power is now being put in the hands of the consumer. But the important thing that gets lost with some of these business owners who are very upset with us is its the whole picture that counts.

Jeremy Stoppelman

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Jeremy Stoppelman
Age: 47
Born: 1977
Born: November 10
Businessperson
Executive
Inventor
Arlington
Virginia
Whole
Simply
Counts
Important
Feeling
Owners
Thing
Business
Consumers
Much
Lost
Upset
Yelp
Feelings
Brings
Powerlessness
Hands
Anger
Theres
Also
Picture
Accountability
Power
Gets
Consumer

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I think with every successful consumer Internet business, there will be lawyers that are interested in going after your company, especially when they think that there's a financial incentive.
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Everyone is panicked about the transition to mobile. I don't lose any sleep whatsoever.
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There is this cat and mouse game that plays out over time where our team comes up with new and interesting ideas to identify content that we shouldn't recommend, and over time people are constantly probing that, trying to figure out how can they get around that and get a better reputation on Yelp.
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About every year or two, there is a moment of truth where there's some new development in the marketplace, some new technology, some sort of existential crisis. You just have to be vigilant about looking out for those moments.
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Yelp is in a very nice spot: local data, and especially review data, is one of the killer apps on mobile phones.
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