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We need to reexamine and reassess the purpose of the corporation, and go back to the idea that senior leadership has responsibilities not just to shareholders but also to customers and employees.

Jeffrey Pfeffer

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Jeffrey Pfeffer
Age: 78
Born: 1946
Born: July 23
Academic
Business Administration Scholar
Economist
Professor
University Teacher
St. Louis
Missouri
Idea
Responsibilities
Also
Employees
Back
Senior
Need
Employee
Customers
Reexamine
Leadership
Reassess
Responsibility
Shareholders
Purpose
Corporation

More quotes by Jeffrey Pfeffer

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The stories leaders and others tell, few of which are true, are a lousy foundation on which to base any sort of science, and we know how to accomplish behavioral change and the importance of priming, informational saliency, and social networks. Producing inspiration and other good feelings doesn't last very long.
Jeffrey Pfeffer
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I am increasingly convinced that people who have power are not necessarily smarter than others. Beyond a certain level of intelligence and level in the hierarchy, everyone is smart. What differentiates people is their political skill and savvy.
Jeffrey Pfeffer
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Most organisations say they want creativity, but really they do not.
Jeffrey Pfeffer
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People who don't have as much power as they would like often begin by attributing their difficulties to the environment - competitors, bosses, economic circumstances, and so forth. But in reality people are customarily their own biggest impediment to being as powerful as they would like.
Jeffrey Pfeffer
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We give up and don't try. We don't take sufficient chances or risks. We aren't resilient in the face of failure. We follow the rules too much and don't push the envelope.
Jeffrey Pfeffer
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The individual attributes of warmth and competence are often perceived to be negatively correlated. That doesn't mean they actually are, but that's how people perceive the world. So, cruel people, those who gave negative book reviews, for instance, were seen as less likeable but as more intelligent.
Jeffrey Pfeffer
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Volumes in the series on Lyndon Johnson, including Master of the Senate and The Path Power, describe how Johnson created resources out of nothing and built a substantial power base.
Jeffrey Pfeffer
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Being memorable equals getting picked.
Jeffrey Pfeffer
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I do not think anyone who ever saw Lyndon Johnson give a speech would call him charismatic, even though he was one of the most effective presidents in U.S. history. Same with Lincoln. Charisma is only one source of power, and probably not a very important one, at that.
Jeffrey Pfeffer
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Great strategy, not executed, can't possibly have any effect on performance because it doesn't actually affect anything. It's like planning for a successful surgery to remove a tumor. If no one picks up the knife and actually operates effectively, the diseases will persist.
Jeffrey Pfeffer
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Personal growth and professional development require mostly being treated like an adult, which is pretty much the opposite of what happens in most workplaces. People need to be able to make decisions. To do that effectively, they need information and training in how to use it.
Jeffrey Pfeffer
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Successful organizations understand the importance of implementation, not just strategy, and, moreover, recognize the crucial role of their people in this process.
Jeffrey Pfeffer
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Almost no one as I think most leadership books are a joke. They are, as I note in Leadership BS, frequently based on wishes and hopes rather than reality, on inspiring stories rather than systematic social science, and on oughts rather than is.
Jeffrey Pfeffer
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Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out - soon.
Jeffrey Pfeffer
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Witness Donald Trump's current presidential campaign. So first people need to find the white spaces, the unexploited or underexploited niches where there is less competition and more opportunity.
Jeffrey Pfeffer
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Part of strategy is figuring out what you're good at, figuring out what you're not good at, and then getting yourself in position to succeed by doing mostly what you have a competitive advantage doing.
Jeffrey Pfeffer
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Knowledge is only useful if you do something with it.
Jeffrey Pfeffer
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You are more likely to acquire power by narrowing your focus and applying your energies, like the sun's rays, to a limited range of activities in a small number of domains.
Jeffrey Pfeffer
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Trust is about keeping commitments, but in many instances, circumstances change and organizations therefore shed commitments, things such as retiree medical benefits, pension obligations, and even employees without much remorse or maybe even hesitation.
Jeffrey Pfeffer
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The single most significant change has been the globalization of labor markets. Product markets - trade in goods - have been globalizing for years. But now, with the reduction in communication expenses and the building of all sorts of IT infrastructure, essentially any job can be done almost anywhere.
Jeffrey Pfeffer