Quote

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Jeffrey Gitomer

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TAGS & TOPICS

Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Positive
Attitude
Others
Believe
Attribute
Attributes
Perception
Smile

More quotes by Jeffrey Gitomer

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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
Jeffrey Gitomer
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Value the relationship more than making your quota.
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Trust is not spoken, Trust is a feeling.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
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Use your CRM to retain customers.
Jeffrey Gitomer
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People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
Jeffrey Gitomer
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Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
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You can't be a winner if you're a whiner...wiener.
Jeffrey Gitomer
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Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Jeffrey Gitomer
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Take action every day - some small dose at a time.
Jeffrey Gitomer
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
Jeffrey Gitomer
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer